We are committed to protecting your privacy. This privacy policy explains how we use any personal information we collect about you when you use our website.

We will only use the information that we collect about you lawfully, in accordance with the EU General Data Protection Regulation (GDPR), and you will not receive marketing emails from us just because you have placed an order in the past. Unless you want to receive our newsletter of course.... just add yourself to it by clicking here.

Lucent Studios will not share your information for marketing purposes with other companies. We will not e-mail you in the future unless you have given us your consent or it is directly relevant to an order you have placed.

The type of information we will collect about you includes:

* your name

* address

* email address

These are collected by PayPal or Stripe for the strict intention of processing your order and will not be used for any other purpose, nor will they be disclosed to a third party.

Paypal's privacy policy can be viewed here.

Stripe's privacy policy can be viewed here.

As PayPal or Stripe process all payments, we have no access to any credit card numbers or bank details at any point. This information which we hold will be held securely in accordance with our internal security policy and the law.



We are committed to ensuring that your information is secure. This information which we hold will be held securely in accordance with our internal security policy and the law.



A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.



Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.




You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at

You also have the right to complain to the Information Commissioner’s Office (ICO) if you think there is a problem with the way we are handling your data. If you have any questions about your privacy, please do contact us.